Frequently Asked Questions About IN+1

Discover how IN+1 helps restaurants simplify daily operations, improve visibility, and keep teams informed. Below, we answer common questions about implementation, ease of use, reporting, technical support, and getting started.

1. How Long Does It Take to Set Up IN+1?

The initial setup typically takes 1–2 days for a straightforward configuration.

Depending on the restaurant's requirements, additional equipment may be needed, including printers, barcode scanners, and temperature monitoring devices. When these items need to be ordered and delivered, the overall implementation process may take approximately one week.

Our goal is to make the transition as smooth as possible, ensuring that the necessary equipment and system configuration are ready before the restaurant begins using the platform.

Does the setup period count toward the one-month trial?

No. The one-month trial begins only when the required equipment is ready and the system is fully set up.

The initial setup and equipment delivery period are not included in the trial period. This allows restaurants to evaluate IN+1 during actual use rather than losing trial time while waiting for installation or equipment.

2. Is IN+1 Easy for Employees to Use?

Yes. IN+1 is designed with a focus on simplicity and usability, helping restaurant teams incorporate digital workflows into their daily routines.

Employees and managers can access the features relevant to their roles without needing extensive technical knowledge.

At Pizza Garden, the team learned to use the application and began working with it within one day of implementation, without significant issues.

The onboarding experience may vary depending on the restaurant's workflows and configuration, but our goal is to make adoption as straightforward as possible.

3. Do Employees Need Technical Training?

Extensive technical training is not generally necessary for basic use. IN+1 is designed to be intuitive, and users can access helpful information directly within the application.

Restaurants can also benefit from support during implementation and as questions arise.

Our approach is to help teams understand the workflows relevant to their responsibilities rather than overwhelm them with unnecessary information.

4. What Happens If Employees or Managers Need Help?

Support is available through multiple channels.

In-app information: Users can access relevant instructions and information within the application.

Email support: Users can contact our technical support team by email.

WhatsApp support: Managers can contact the technical team through WhatsApp for assistance.

These options help restaurant teams get answers when they need them and make it easier to resolve questions during everyday operations.

5. Can Managers Monitor Daily Tasks Without Checking Everything Manually?

IN+1 helps managers monitor operational tasks and gain better visibility into daily activities.

Depending on the configured workflows, managers can use the platform to review task completion and identify outstanding items that may require attention.

This can reduce the need for repeated manual follow-ups and make it easier to understand what has been completed and what still needs to be addressed.

The goal is to help managers spend less time chasing updates and more time focusing on restaurant operations.

6. Can Managers Share Reports With Employees?

Yes. Managers can access reports through their own accounts and share relevant information with employees or other stakeholders via email.

This makes it easier to communicate operational performance, highlight issues, and keep the appropriate people informed.

Instead of manually explaining every operational detail, managers can share relevant reports with the people who need them.

Report availability and access depend on the information provided by the system and the user's permissions.

7. Can Reports Be Sent Automatically Every Day or Every Week?

Yes. Report delivery can be automated for supported reporting workflows.

Managers can configure daily or weekly email reports according to their operational needs.

For example, a restaurant may want to:

Review operational performance every day.

Share weekly reports with management.

Keep relevant team members informed about recurring operational issues.

Reduce the time spent manually preparing and distributing reports.

Automated reporting helps make operational information more accessible while reducing repetitive administrative work.

8. Do All Employees Need to Use the Application to Receive Reports?

Not necessarily.

Managers can share relevant reports with selected recipients via email, allowing people who do not regularly use the application to receive the information they need.

This can be useful for owners, senior managers, or other stakeholders who want operational visibility without having to access the platform for every update.

Access to the application and its features remains subject to the relevant account permissions.

9. Can IN+1 Help Restaurants Manage Inventory and Reduce Waste?

IN+1 provides inventory and operational workflows designed to help restaurants improve stock visibility and manage products more effectively.

Depending on the features configured, restaurants can use the platform to monitor stock levels, identify items requiring attention, track expiry dates, and support stock rotation processes.

Better visibility can help teams identify potential issues earlier and make more informed operational decisions.

Actual reductions in waste or inventory costs depend on the restaurant's existing processes, the accuracy of its data, and how consistently the system is used.

10. Can IN+1 Help With Employee Scheduling and Communication?

IN+1 supports workflows that help restaurants organize employee schedules and communicate relevant information to their teams.

Employees can access their schedules and receive notifications through supported features.

This can help teams stay informed about upcoming shifts and reduce confusion around scheduling and daily responsibilities.

The specific workflows available depend on the restaurant's configuration.

11. Can IN+1 Help Owners Manage Multiple Restaurant Locations?

IN+1 can support multi-location operational visibility through its relevant dashboard and reporting capabilities.

For restaurant groups, this can help management review information across locations, monitor operational workflows, and identify areas that may require attention.

The aim is to make it easier to maintain consistent processes and understand how individual locations are performing.

The available views and reporting options depend on the configuration of the restaurant group.

12. How Can a Restaurant Get Started With IN+1?

Getting started begins with understanding the restaurant's operational needs.

The implementation process generally involves:

Identifying the restaurant's priorities and requirements.

Determining which workflows and equipment are needed.

Configuring the platform for the restaurant.

Preparing the necessary equipment, where applicable.

Helping the team become familiar with the application.

Beginning the one-month trial once the system is fully set up.

This approach helps restaurants evaluate the platform in the context of their actual operations.

13. What Should Restaurants Evaluate During the One-Month Trial?

The trial is an opportunity to determine whether IN+1 fits the restaurant's needs and improves its daily workflows.

Restaurants may wish to evaluate:

How easily employees can complete and track daily tasks.

Whether managers have better visibility into operations.

How effectively inventory and expiry information is monitored.

Whether reporting becomes easier and more consistent.

How much time managers spend on manual follow-ups.

Whether the platform fits the restaurant's existing processes.

The most useful evaluation starts with a clear understanding of the restaurant's current challenges.

Rather than assuming a particular result, managers can compare their experience before and during the trial to determine where the platform provides value.

Simplify Restaurant Operations With IN+1

Running a restaurant involves coordinating people, tasks, inventory, and daily operational priorities.

IN+1 is designed to help restaurants bring these workflows together, improve operational visibility, and make information easier to access and share.

With a straightforward user experience, reporting capabilities, and support throughout implementation, restaurants can explore a more organized approach to daily operations.

Interested in learning how IN+1 could fit your restaurant?

Contact our team to discuss your operational needs and explore the most suitable setup for your business.